We are a global leader in digital photo post-production and provide our clients with world-class custom professional services, superior quality, and unparalleled customer service. We offer professional services to complex and cumbersome creative processes and have been doing this since 2006. Our goals are accomplished through a commitment from each employee to follow our core values of Process, Politeness, and Professionalism.

JOB POSTING# 1922

Admin Concierge

We are seeking detail-oriented, motivated candidates to join our team.

In this job, you will assist with order processing, customer support and canvas portrait production.

 

This job is for you if:

  • You have a passion for customer service.

  • You are the person who wants customers to rely on you for solutions.

  • You are a great professional communicator, both written and verbally. 

  • You are a problem solver and enjoy multitasking.

  • You are focused on doing things correctly the first time, every time.

  • You are a team player committed to professional positive work environment.

  • You like process and efficiency.

Job Description:

  • Perform the roles of administration, quality, and on time order control for customer orders.

  • Communicates with customers regarding order status by phone, email, and US mail.

  • Outbound calls new customers daily in order to support marketing initiatives.

  • Receives incoming order and prepares outbound photo projects.

  • Reviews quality of our products.

  • Prints, frames, packages and ships our products.

  • Creates shipping tickets, and tracking.

  • Delivers to carriers by end of each day.

 

Skills and Qualifications:

  • Committed to following exact protocols.

  • Types minimum 55+ WPM for high speed order processing.

  • Focused on business matters exclusively at work.

  • Open to constructive critiques and committed to continuous improvement.

  • Willing to work a flexible schedule, including evenings, weekends, and some holidays. 

  • Comfortable working with light (less than 4lb.) air compressed tools.

  • Safety conscious and aware.

  • Punctual for all scheduled shifts.

  • Self motivated and responsible with excellent time management skills.

 

More about this position:

  • Pay starts at $15.00 per hour for 3 month training internship.

  • Eligible for full time employment and benefits after 3 month review after successful certification

  • in all job training. 

  • Relaxed office culture with music, snacks, drinks and casual dress code. 

  • Benefits includes: 401K, paid time off, health and wellness allowance, paid commuter costs, and regular offsite team activities.

 

Our office is easily accessible in North Hollywood from the 170, 101 and Lankershim blvd, Metro Red Line North Hollywood train, and Orange line bus stop.

Come join our team!

PhotoPros is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.