We are a global leader in digital photo post-production and provide our clients with world-class custom professional services, superior quality, and unparalleled customer service. We offer professional services to complex and cumbersome creative processes and have been doing this since 2006. Our goals are accomplished through a commitment from each employee to follow our core values of Process, Politeness, and Professionalism.
JOB POSTING# NS619
Customer Service & Online Order Support (Night Shift)
We are seeking bright, motivated candidates to assist with customer support and quality review of online orders.
We have a relaxed office culture with music, snacks and casual dress code. We are an equal opportunity employer. Our office is located in North Hollywood.
This job is for you if:
• You take pride in paying attention to the details. It is your job to administer new orders correctly and check that all instructions were followed to complete an order.
• You are a problem solver and enjoy multitasking. You’ll be the first person our customers connect with. They rely on you to find solutions.
• You are a great professional communicator, both written and verbally. You will be speaking with our global customers and contractors daily, as well as making outbound marketing phone calls.
• You like process and efficiency. You are focused on doing things correctly the first time, every time.
• You can handle taking and giving constructive criticism well.
• You are available for night shift (11:30pm-7:30am). We are open 365 days and operate 24/7.
This position will be full-time.
Skills and Qualifications:
• Fluency in Spanish is *preferred*.
• Willingness to work a flexible schedule, including evenings, weekends, holidays.
• Experience with telemarketing a plus.
• Type 55+ WPM for high speed order processing.
• Excellent time management.
• Ability to work independently.
• Self motivated and responsible.
Pay starts at $12.50 per hour. 1-week paid training is provided.
You will be eligible for company benefits after one year of employment, which include paid time off, health care reimbursement, and 401K.
Come join our team!