We are a global leader in digital photo post-production and provide our clients with world-class custom professional services, superior quality, and unparalleled customer service. We offer professional services to complex and cumbersome creative processes and have been doing this since 2006. Our goals are accomplished through a commitment from each employee to follow our core values of Process, Politeness, and Professionalism.

JOB POSTING# FFCS12021

Photo Order Administrator Full Time and Part Time positions

Seeking new hires to join our February virtual training class 

We are seeking detail-oriented, motivated candidates to assist with photo order processing, quality review of online orders, and excellence in customer support. Photography enthusiasts are welcome to apply!

This job is for you if:

  • You are seeking a long term career opportunity in a growing company

  • You have a passion for customer service, photography, and photo editing.

  • You enjoy working independently with great time management skills. 

  • You are confident and comfortable working alone on a shift.

  • You take pride in paying attention to the details. It is your job to administer new orders correctly and check that all instructions were followed to complete an order.

  • You are a problem solver and enjoy multitasking. You’ll be the first person our customers connect with. You are the person who wants customers to rely on you for solutions.

  • You are a great professional communicator, both written and verbally. 

  • You enjoy speaking to customers from around the world. 

  • You are truly fluent in English/Spanish. You will make and receive support calls from our international customers in Spanish-speaking countries.

  • You like process and efficiency. You are focused on doing things correctly the first time, every time.

  • You can handle taking and giving constructive criticism well.

  • You are available for a variety of shifts. 

 

Skills and Qualifications:

  • Genuine fluency in Spanish is *required* with preference given to native Spanish speakers.

  • Willingness to work a flexible schedule, including evenings, weekends, holidays.

  • A passion for photography and photo editing a plus!

  • Type 55+ WPM for high speed order processing.

  • Excellent time management.

  • Punctuality.

  • Ability to work independently.

  • Self motivated and responsible.

  • Open availability including graveyard shift preferred.

 

Work from Home Requirements:

During COVID-19 Stay-at-home orders, we require the ability to work and train from home. The following must be available at your remote work location in order to apply for this position.

  • A single, secure, and private designated work environment- you may not work from multiple or public locations.

  • A quiet work environment free from inside and outside distractions.

  • A designated laptop or desktop computer. No tablets or mobile devices permitted.

  • Reliable internet service.

 

 

More about this position:

  • We are an equal opportunity employer and do not discriminate based on age, gender, race, religion, sexual orientation, or physical ability.

  • 8 hour shifts for both Full Time and Part Time positions.

  • Overtime available.

  • Pay starts at $13.50 per hour. 

  • Paid training is provided. 

  • First performance review after 3-months.

  • Pay increases are merit based.

  • Relaxed office culture with music, snacks and casual dress code. 

 

Our office is located in North Hollywood and a quick 2 minute walk from the Metro Red Line North Hollywood train and Orange Line bus stop.

 

You will be eligible for company benefits after one year of employment, which include paid time off, health care reimbursement, and 401K. Plus many other benefits!

 

Come join our team!

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