We are a global leader in digital photo post-production and provide our clients with world-class custom professional services, superior quality, and unparalleled customer service. We offer professional services to complex and cumbersome creative processes and have been doing this since 2006. Our goals are accomplished through a commitment from each employee to follow our core values of Process, Politeness, and Professionalism.
JOB POSTING# 12622
Photo Admin Concierge & Portrait Craftsperson
We are seeking detail-oriented, motivated candidates to join our team. We have an exciting post production photo studio in North Hollywood. In this job, you will assist with photo order processing, framed canvas portrait production and customer support. Photography enthusiasts are encouraged to apply!
This job is for you if:
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You are seeking a long term career opportunity in a growing company.
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You have a passion for customer service, photography, and photo editing.
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You enjoy working independently, as well as being part of a team.
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You are craft minded and enjoy working with your hands to create.
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You are passionate about the art photography, photo editing fine art printing and custom framing.
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You take pride in paying attention to details.
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You are a team player committed to professional positive work environment
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You are a problem solver and enjoy multitasking.
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You are the person who wants customers to rely on you for solutions.
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You are a great professional communicator, both written and verbally.
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You like process and efficiency. You are focused on doing things correctly the first time, every time.
Job Description Part 1: PHOTO ADMIN CONCIERGE
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Perform the roles of administration, quality, and on time order control for customer orders.
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Receives incoming order and prepares outbound photo projects.
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Reviews and critiques photo requests and quality with our photo repair artist.
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Regulates on time delivery of all photo projects.
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Communicates with customers regarding order status by phone, email, and US mail.
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Outbound calls new customers daily in order to support marketing initiatives.
Job Description Part 2: PORTRAIT CRAFT
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Prints, frames, packages and ships canvas portrait products.
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Creates shipping tickets, packaging, and tracking.
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Delivers to carriers by end of each day.
Skills and Qualifications:
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Committed to following exact protocols.
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Open to constructive critiques and committed to continuous improvement.
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Willing to work a flexible schedule, including evenings, weekends, and some holidays.
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Comfortable working with light (less than 4lb.) air compressed tools.
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Safety conscious and aware
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Types minimum 55+ WPM for high speed order processing.
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Focused on business matters exclusively at work
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Punctual for all scheduled shifts.
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Self motivated and responsible with excellent time management skills
More about this position:
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Pay starts at $15.00 per hour for 3 month training internship.
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Eligible for full time employment and benefits after 3 month review after successful certification
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in all job training.
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Relaxed office culture with music, delicious snacks, drinks and casual dress code.
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Benefits includes: 401K, paid time off, health and wellness allowance, paid commuter costs, and regular offsite team activities.
Our office is easily accessible in North Hollywood from the 170, 101 and Lankershim blvd, Metro Red Line North Hollywood train, and Orange line bus stop.
Come join our team!
PhotoPros is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.